Keystone Support Centre.
To allow ready access to affordable ICLT resources, the School has partnered with the authorised Apple reseller, Blackbird to provide an online store for our immediate community. This store can be accessed at any time via this link. Once an order has been placed, Blackbird will arrange for the equipment to be delivered to the School. On receipt of the order, the Keystone Support Centre will preconfigure the equipment so it is ready for use within our program and advise when the order can be collected from the Keystone Support Centre. As part of this partnership the School is also a registered Apple Repair Centre to allow any repairs or warranty work to be conducted on site.
Any software required to support the Teaching and Learning program is provided as part of the ICLT levy. Students can download this software via the self service application. Some applications are required to be removed once a student’s enrolment with the School ceases. Applications include, Microsoft Office, iLife, iWork and an array of subject specific applications.
The online store includes a range of discounted ICLT accessories which are associated with the laptop computer including bags, portable hard drives and headphones. In addition to these items, the store also provides access to items which support the parent digital confidence program, for example wireless router / modem which includes parental controls and access to laptop insurance and purchasing programs.
Keystone Support Centre Hours of operation:
8:00am to 4:00pm Monday to Friday during School Terms.
9:00am to 12:00pm Monday to Friday during School Holidays.
Closed Public Holidays.
A message can be left for the Keystone Support Centre outside of operational hours via email, service desk web portal or telephone. Enquiries are actioned by Keystone Support staff on the next working day.
Saints has developed Keystone, an in-house digital learning platform and information system that supports a dynamic digital community through the enhancement of communication and learning that places the user at the centre of the experience.
From the beginning of 2012, our students will have their homework tasks recorded online, pastoral care communication will be tracked and available in real time and our boys will have the opportunity to share digital content.
During the first half of 2012 all parents were provided with their own login details to interact with this system and receive up to date, real-time information about their son’s progress at school.
Keystone is also becoming an increasingly important resource for learning within and without the classroom. Through a range of capabilities, including digital resources, Wikis, Blogs, Galleries and more, teachers and students are able to share their learning journey online, therefore unlocking some important 21st-century pedagogies.
Further developments focusing on the way Keystone can enhance assessment and reporting are underway. These will enrich the way data about student performance can be used to achieve measurable growth in student attainment.
Keystone is fully operational both as Web 2.0 technology and on iOS.
Who to contact.
At St Peter’s College we understand there are many questions you may have regarding eLearning.
We have provided a range of answers to common questions in the attachment below. However, if you have a technical support enquiry, please contact the Keystone Parent Support Line on: firstname.lastname@example.org or (08) 8404 0444.
Should you wish to ask a question regarding eLearning, please contact the Director of eLearning Walter Barbieri on: email@example.com or (08) 8404 0701.Keystone Guide
Frequently Asked Questions